UK and US today. More eBay marketplaces are on the way. Don't see yours? Tell us which one.

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Contacta real person replies

Ask us anything.

Questions about Sellhelm, your license or a supplier. Whatever the quick answers further down do not cover, a real person reads and replies to, usually within one business day.

Send a message

It goes straight to the people who build Sellhelm, and we reply by email.

We use your details only to reply to you. See the privacy notice.

Before you write in

Most of these answer themselves.

Nine reasons people land here, each with something to try or read right now instead of a reply to wait for.

Not sure it is for you?

Watch the live demo run on a made-up shop, or read exactly what it does on the features page. The 14-day refund means there is little to lose either way.

Try the live demo

Will it read your supplier?

Paste any product page and watch Sellhelm pull the price, stock and photos off it, live - Shopify, WooCommerce, or an ordinary shop. Free, no sign-up.

Check a shop now

Curious what you would keep?

See every eBay fee worked out in full against a real sale, and the price that reaches the return you want. Free, no sign-up.

Try the calculator

Already bought, and setting up?

Install, connect eBay, add your first supplier - step by step, with fixes for the errors people actually hit.

See the setup guide

Already a customer?

Open a support request from your account instead. It comes with your licenses and orders attached, so we can help faster, and you can follow the conversation there.

Get support

Do not see your supplier?

Paste it into the link checker above first - it might already work with no reader written for it at all. If it genuinely will not read, there is a short request form on the Suppliers page.

Ask for a shop

Does my data go to you?

No. Sellhelm runs on your PC and keeps its database there. It contacts us to confirm a license when you activate or revoke it, and, only if you use Competitor research to find a supplier, to search the web for the competitor listing you chose. Nothing about your own shop, products, orders or buyers is ever sent.

Read the full answer

What if I do not like it?

Tell us within 14 days and we refund you in full, no forms and no argument, even if you have already downloaded and used it.

See the refund policy

Does it work on a Mac, or other eBay sites?

Sellhelm is a Windows 10 and 11 program, built for eBay US (ebay.com). It does not run on a Mac, and other eBay sites are not supported today.

See every question

What happens next

From your message to our reply.

  1. 1It lands in our inbox

    No ticket queue and no auto-reply bot. Your topic and message go straight to the people who can answer it.

  2. 2A real person reads it

    Someone on our small team, the same people who build and support Sellhelm, not a script sorting keywords.

  3. 3We reply by email

    Usually within one business day, to the address you gave us. Check spam or junk if you do not see it land.

Take the helm of your eBay business.

From $99, once. Fourteen days to change your mind.

  • No subscription
  • Every 4.x update included
  • Runs on your own PC